The Trouble with Background Checks
Employee screening has become a big business, but not always an accurate one ...more

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World Environment Day: Encouraging Tourism Innovation For Climate Neutrality
In an expression of support for the United Nations Environment Program and its campaign to ¨'Kick the Carbon Habit' announced here in Wellington, UNWTO issues its 2008 Report on 'Climate Change and Tourism, Responding to Global Challenges' ...more

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Food & Beverage - Best of Times? - By Joe Dunbar
As many operators fight to make their business model more profitable, the number of operational changes is high. Companies are adjusting staffs, menus, suppliers and equipment. This is a great time to fine tune your operation. Plato stated: '...the true creator is necessity, who is the mother of invention.' over 2,300 years ago. ...more

Restaurant Trends - Growing And Emerging Concepts - Data reflects change and activity from January 26, 2008 to May 26, 2008
Update from Restaurantchains.net on growing and emerging restaurant concepts ...more

Rising Fuel Costs: Reducing the Impact - By Ken Burgin
Waiting for fuel costs to fall? Dream on. ...more

Restaurant Performance Index Rose in April But Remained Below 100 for Sixth Consecutive Month
Restaurant operators cite the economy and food costs as the top challenges facing their business ...more

Declining Economy Has Little Impact on Consumers' Alcoholic Beverage Purchases in Stores
New Research Revealed at Nielsen's Consumer 360 Conference Shows Value and Convenience Important to Consumers ...more

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Getting Back to the Basics: The Hotelier's Internet Marketing Action Plan for a Difficult Economy - By Max Starkov and Jason Price
The current economic environment is forcing hoteliers to rethink their marketing strategies. It is more important than ever to take on a ROI-centric marketing approach. This is the time to stick to proven marketing tactics! ...more

comScore Study Finds Online Hotel Bookings Continue to Shift From Online Travel Agencies to Supplier Sites
comScore, Inc. (NASDAQ:SCOR) , a leader in measuring the digital world, today released a study of the online travel industry, which showed that supplier websites account for 72 percent of online hotel spend as of first quarter 2008, a 3-percentage point increase in dollar share from the previous year. ...more

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Cornell Roundtable Joins Labor with Management
Discussion Focuses on Law's Effects on Union Organizing ...more

Lessons from the Field - The Importance of Meaningful Sales Team Job Descriptions - By John Hogan
My last two columns have discussed decisions to be made if your hotel needs a professional totally dedicated to the selling of property services and potential sources on where to recruit from. A further critical element that needs to be part of the process is exactly what is expected from your sales professional. ...more

Hospitality Teaser: Achieve Perfect 10 Scores This Month in Your Staff Knowledge Ratings!
Staff Knowledge. It's a common question on guest opinion surveys. One of the easiest to score a perfect ten. The simplicity of a guest asking an associate a question and receiving a correct answer. The next words out of the associate's mouth determine your staff knowledge score. ...more

The 'R' Word - By Dr. Rick Johnson
In order to survive or even thrive facing today's economic conditions, which may even see gas prices hit five dollars a gallon, it will require sticking to the basic principles of running a well managed business. ...more

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Top 10 Group Events May 2008
Square Footage Meeting Space Occupied, Square Footage Catered, Estimated Number of Attendees ...more

Marriott CEO Says International Markets Still Strong but U.S. Weaker than Expected
Marriott International, Inc. (NYSE:MAR) chairman and chief executive officer J.W. Marriott, Jr. today said that company's international lodging business continued to be strong but that softer demand trends were affecting the U.S. market. ...more

Hotel Valuation and Transaction Trends For the U.S. Lodging Industry
Steve Rushmore's June 2008 Presentation. ...more

Weekly U.S. Lodging Performance for the week of May 25, 2008 - May 31, 2008
Weekly summary of Occupancy, ADR and REVPar for the United States. ...more

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As Economy Lags, More Lesbians and Gays Plan Travel, Cut Back Spending Less Than Heterosexual Travelers
New online study on travel spending reveals different impacts on gay vs. non-gay consumers ...more

U.S. Business Travelers Find Ways to Manage Work-Life Balance
Expedia Corporate Travel survey shows business travelers use creative strategies to keep travel from disrupting their lives ...more

Air Travelers Avoided 41 Million Trips in Past Year - U.S. Economy Takes $26.5 Billion Hit
First-of-Its-Kind Study Demonstrates Travelers Changing Behavior Due to Immense Frustration with Air Travel Process ...more

Japanese Travelers Top the List in Expedia's First Annual Global Best Tourist Survey
Americans Considered Noisy and Not the Best Dressers, but Earn Points for Trying Local Cuisine and Making an Effort to Speak the Language ...more

Airline Expert Says It's Time for a New Era in US Air Travel, the Low-Cost Era
For US airlines, these are desperate times. And legacy carriers are behaving like desperate creatures, slashing capacity and closing hubs. It's all in vain, says airline expert and CEO of Airsavings, Raphael Bejar. 'It's years too late and millions of dollars too short.' ...more

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