Workplace Challenges: Managing Layoffs, and Motivating Those Left Behind

The current downturn has left many companies scrambling to manage workplace issues -- ranging from how to avoid a brain drain to how they can provide better value to customers and clients. Employees, for their part, face the challenges that arise from working in a leaner organization that demands increased productivity with fewer resources. ...more

White Paper - Customer Relationship Management: The Winning Strategy in a Challenging Economy

As the economic environment continues to fluctuate, many organizations are asking themselves what strategies they can pursue to bring tangible business benefits while taking stock of the economic conditions. ...more

Learning From Your Customer Database

Report reveals hidden opportunities in customer records ...more

VIDEO: Search Goes Visual

VFM Leonardo, the leader in online visual content distribution for hotels, has launched a new video on VTV Channel. Internet users are gravitating toward video. Search engines like Google, Bing and Yahoo are developing features based on consumer behavior by incorporating visuals (photos and videos) in their search results. ...more

FTC December Deadline here; bloggers & internet advertisers need comply

Online Business Expert Jim Edwards Interviews FTC (Federal Trade Commission) Official to Clarify New Internet Marketing, Blogging and Affiliate Advertising Guidelines ...more

Hitwise November 2009 Travel Category Report

40.91% of all visits to the online 'Travel' industry went to the top 10 websites for the month of November, 2009. 49.85% went to the top 20 websites and 70.72% went to the top 100 websites. ...more

Social media measurement: a 10-step guide - By Chris Lake

Social media measurement is a tricky subject, not least because not everything can or should be measured, and in some ways social measurement is a bit like measuring the impact of TV ads on brand awareness: it's a slightly softer area than, say, paid search. ...more

Google Launches Real-Time Search

We knew it was inevitable, and now it's here: Google has just launched real-time search integrated into search results pages. ...more

Organizing the Chaos of Online Travel Tips

This fall, I was lured to Panama. Friends who settled there a year ago had regularly regaled me, an avid traveler, with visions of a lively Latin city with nearby, unspoiled beaches bordered by jungle. ...more

How to avoid the US embargo on travel to Cuba, Myanmar and Syria-by HostelBookers

US foreign policy has banned competitors of HostelBookers from offering accommodation in Cuba, Myanmar (Burma) or Syria. ...more

NBTA Praises FAA Review of Communications Infrastructure

The National Business Travel Association (NBTA) today applauded the announcement by Federal Aviation Administration (FAA) Administrator Randy Babbitt of the formation of an independent review panel to 'examine the November 19, 2009 outage of the FAA Telecommunications Infrastructure (FTI),' which caused a wave of flight cancellations and delays across the United States. ...more

Celebrity Cruises Launches Sweepstakes for 'Eclipse of a Lifetime'

Series of firsts on international trip are stuff of dreams for cruise lovers ...more

Park Avenue Travel's Joshua Bush, Local Accredited Space Agent to Witness World Premiere of Virgin Galactic SpaceShipTwo

One of only 50 ASAs in the U.S.; only Pennsylvania agency to sell space travel ...more

New Year's Eve in Gatlinburg Offers Show, Parties, and More

With festive shows, hundreds of shops and restaurants, and the beautiful backdrop of the Smoky Mountains, the Gatlinburg and Pigeon Forge, Tennessee area offers fun for winter visitors even after the holiday season is over. The New Year's holiday is the perfect time to enjoy a relaxing break in Gatlinburg as you ring in 2010 with those you love. ...more

Air Transport Association Expects 2.5 Percent Decline in Air Travelers Over 21-Day Winter Holiday Period

The Air Transport Association of America (ATA), the industry trade organization for the leading U.S. airlines, announced today that it expects 41 million passengers(1) to travel over the upcoming winter holidays(2) on U.S. carriers, representing a 2.5 percent year-over-year decline from the 42 million passengers(1) estimated to have flown during the same period in 2008.(3) ...more

Destinations to watch in 2010

Poised to claim their time in the spotlight, destinations around the world are taking center stage with big festivals or anniversaries, massive new developments, or just particularly good deals. ...more

Monitoring the Rising Strategic Importance of Social Media to Travel Companies

There's no doubt that travel lends itself to online discussion. Travel blogs, community sites, and user reviews litter the internet landscape. What's interesting though is how being a part of the online conversation is fast becoming an integral part of strategic planning as oppose to being an added 'nice-to-have'. ...more

Changes, They are a Comin'! Job Market Loosens Up - By Alan E. Young, Partner, Apical Resource Group

Well, it is really starting to happen. We are seeing signs of life creep back in the hotel and travel jobs market. I must admit that I did not expect to see any real signs of life until the 1st quarter of 2010 but here we are in December and the numbers are looking pretty good. If the increase of clients at our company is an indicator, we should expect to see a dramatic rise in available jobs in the 1st quarter next year. ...more

Deloitte Releases New White Paper on FASB Statement 167 Adoption Issues for Tourism, Hospitality and Leisure Industry

FASB Statement 167 may have a significant impact on financial reporting for companies in the THL industry. ...more

ITB World Travel Trends Report: European Travel Industry Cautiously Optimistic in the Wake of Massive Losses

Preliminary travel statistics for 2009: shorter trips that are closer to home and saving money the priorities - more and more last-minute bookings - decline highest in UK and Russia ...more

TripAdvisor Reads Traveler Tea Leaves to Reveal 2010 Trends

Annual Traveler Survey Discovers a Flu-nomenon as U.S. Respondents Becoming Far More Cautious When it Comes to Germs U.S. Travelers Expect to Take More Leisure Trips in the Coming Year Troncones, Mexico is 2010's Top Up-and-Coming Travel Destination ...more