2010 Latin America Outlook - LE's Construction Pipeline

The Latin America Construction Pipeline declined for a seventh consecu¬tive quarter in Q4 2009 to 453 projects/74,946 rooms, reaching a new low for the current development cycle. Total projects have declined 34% from the Q1 2008 peak, with rooms down 42%. The Caribbean and South America saw the largest drop-offs from the peak. ...more

U.S. hotels eye new brands as supply growth slows

Top U.S. hotel companies are scouting out new brands to expand their reach abroad and keep their best customers from defecting to rivals as new rooms growth slow down. ...more

It's Time To Develop New Hotels - By Steve Rushmore

It amazes me during this economic downturn - when hotel values have in some cases declined 50 percent or more and existing properties can be purchased at bargain prices - that hundreds of hotel developers all over the world are still looking to build new projects. ...more

The Case for Transparency: Ten Reasons Your Company Should Keep No Secrets from Employees - By Quint Studer

Do your employees really know what’s going on with your company? And don’t be worried that they can’t handle the truth. Bestselling author Quint Studer offers some convincing reasons to create a culture of transparency - starting now. ...more

U, V or W: What Kind of Recovery Can We Expect, and When?

Delegates to the just-ended World Economic Forum in Davos, Switzerland, found plenty of positive economic signs - but not enough to keep them from wringing their hands. The consensus at the five-day gathering called for strong growth in emerging markets like China, India and Brazil, and poor growth in Japan and much of Europe, with the United States somewhere in between. The Forum's official statement called the global recovery 'fragile.' ...more

Flavor & The Menu Announces Top Ten Menu Trends for 2010

Sausages, Global Sandwiches and a New Focus on Fried Foods Top List of 2010 Menu Trend Predictions ...more

New Nielsen Study Reveals Positive Consumer Trends for Merlot

Merlot has the single largest consumer base of any varietal wine in the U.S. and, of the major wine varietals, is the one most closely associated with high quality at an affordable price. ...more

Restaurant Trends - Growing And Emerging Concepts - Data reflects change and activity from October 1, 2009 to February 1, 2010

Update from Restaurantchains.net on growing and emerging restaurant concepts ...more

Apple Sets Out to Reinvent Mobile Ads

In Wake of Quattro Deal, CEO Jobs Looks to Make Mobile Ads 'Suck' Less ...more

Hitwise January 2009 Travel Category Report

38.81% of all visits to the online 'Travel' industry went to the top 10 websites for the month of January, 2010. 47.79% went to the top 20 websites and 69.01% went to the top 100 websites. ...more

Hoteliers...What is Your eMarketing Proficiency? An Electronic Marketing White Paper - By Neil Salerno

Electronic channels have changed hotel sales and marketing forever. Internet web site marketing, the Global Distribution System, social media, and third-party aggregators have all presented new marketing opportunities for hotels around the world. In effect, the Internet has created the first affordable global marketplace for large and small hotels everywhere. ...more

Travel Bookings in the Palm of Your Hand

The mobile revolution is putting travel in the palm of your hand—quite literally. Transformative new smartphone platforms are quickly changing the way consumers interact with travel brands. Apps, mobile Web sites and SMS alerts are bringing everything from trip planning and maps to itinerary management and social sharing to the mobile platform. ...more

Fully Stock Your 'Reputation' Toolbox - By Ragsdale Hendrie

Ego aside, what do you think your reputation is in the marketplace? It really does not matter what you believe; it does matter what everyone else does. ...more

Singapore tourism drops 4.3 per cent, hotels take hit

Tourist arrivals in Singapore fell 4.3 per cent in 2009 to 9.7 million, the city-state's tourism board said Tuesday. Hotels were hit hard as visitors stayed away due to the economic recession and the H1N1 flu outbreak. ...more

Difficult Year for the Tourism, Hospitality and Leisure Sector, but Reason for Optimism in 2010

Deloitte's 'Hospitality Vision: U.S. Performance Review' ...more

London UK - Market Snapshot

This market snapshot is the sixth in a series of articles that HVS will be producing every month in conjunction with STR Global. Our analysis for this market is based on a sample of nearly 60,000 rooms. ...more

STR reports US performance for week ending 30 January 2010

In year-over-year measurements, the industry’s occupancy ended the week up 1.9 to 48.8 percent. Average daily rate dropped 5.6 percent to finish the week at US$94.92. Revenue per available room for the week fell 3.8 percent to finish at US$46.31. ...more

STR reports Canada performance for week ending 30 January 2010

The Canadian hotel industry posted decreases in all three key performance measurements during the week of 24-30 January 2010, according to data from STR. ...more

Canadian Occupancy, ADR, RevPAR - Week Ending January 30, 2010

Published in conjunction with STR (Smith Travel Research) and endorsed by the Hotel Association of Canada. This publication summarizes weekly occupancy and average room rates from major cities in Canada. ...more

Featured Article in Cornell Hospitality Quarterly Aims to Improve Loyalty Programs

Exclusive Tiers, Direct Rewards Are Most Effective Approaches ...more

The Human Resources Experience in a Hotel: a Key Point of the Rendered Service Excellence - By Osvaldo Torres Cruz

The excellence in services is the ultimate goal to which main hotel management aims since it has been proved that it has an enormous influence on differentiation, competitiveness and positioning of the hotel as a company in the current market. The degrees of experience the guests undergo in a hotel, determine in large measure the degrees of excellence in services, for which they are, without a doubt, the best evaluators. ...more

How Convention Centers Influence Hotel Markets - By Thomas Hazinski

HVS recommends using regression models to measure the impacts of convention centers on their surrounding hotel markets ...more

Cornell Research Briefs Examine Franchising, Priceline, and Tipping

New Series from Cornell Center for Hospitality Research Presents Capsule Research Findings ...more

Study: Hotels a hot spot for credit card fraud

Hospitality industry targeted more than financial service companies ...more

Award Winning Independent Luxury Resorts Favor Integrated Maestro PMS to Streamline Operations, Keep Guests Returning, Increase Direct Sales and RevPAR

Leading High-Touch Resorts Rely on Maestro All-In-One Solution to Maximize Efficiency, Reduce Booking Costs and Increase Revenue; Guests Self-Serve Online to Personalize and Up-sell Their Stay ...more

Where US Travelers are Headed in 2010

HotelsCombined.com Reports Top Ten International and Domestic Cities for US Travelers ...more

Traveler Confidence Report Shows Significant Increase in Intent to Travel in 2010

Travelocity's second Traveler Confidence Report finds that nearly half of respondents plan to increase their travel in 2010 as compared to 2009 ...more

Frequent Fliers Find Trouble at Home

New Survey Reveals Road Warriors' Greatest Worry Isn't Delays or Lost Luggage, But the Spouse They Leave Behind ...more

The Impact of the Recession on Travel to Europe 2009/10

Over the past year the credit crunch has seen the nation tighten its belt and feel the squeeze. The prosperous era of 'splashing out' has come to an abrupt end and given way to feelings of thrift and frugality that have led us all to keep a beady eye on the balance sheet. ...more