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Guest Satisfaction - January 2010 Chatter Guard Benchmark Report Is Released
Lodging Interactive, a leading interactive marketing agency servicing the hospitality industry and the publisher of the free Chatter Guard Monthly Benchmark Monitor Report has released its January 2010 report. ...more
5 Ways Airlines and Hotels Can Drive Revenue with Social Media
If Dell can make $6.5 million from Twitter, why can’t airlines? ...more
True Hotel Internet Marketing Partners Produce Bookings
There’s a big difference between random Internet marketers and hotel Internet marketing experts that specialize in the industry. The difference shows up in your property’s bottom line. ...more
A Social Media ROI Story
Queensland’s Best Job: Social media or integrated marketing? ...more
Measuring Your Hotel's Online Reputation By Service Attributes
Your online reputation is the aggregate of guest reviews posted online. And, this refers to more than a few travel review sites. Guest reviews are posted on hundreds of travel review websites and an equal or greater number of non-travel social websites and blogs. ...more
The Top 50 Travel Blogs Have Been Announced
Konector analyzed each of the leading 150 independent travel blogs and used the Online Impact Factor to find the top 50 blogs with the greatest influence in the travel sector. ...more
Resort Group’s New Affiliate Partnership With ABetterStay.com Generates Bookings, Offers Benefits
ABetterStay.com, a premier online source for booking alternative, high-value lodgings such as vacation rentals, condos, resorts, timeshares and bed and breakfasts, today announced that Resort Group has joined its affiliate program. ...more
Social Media Attacks!
Two travel related stories are blowing out of proportion this week thanks to social media and the novelty, over-size megaphone it hands to anyone with a decent following. ...more
Expedia Retains No. 1 Title in Customer Satisfaction Study; Deals - Not Service - Lifted 2009 Scores
Were you more satisfied with the way the big online travel agencies - Expedia, Travelocity, Orbitz and Priceline - handled your hotel, vacation or airline bookings last year compared to 2008? ...more
VIDEO: Untapped Online Opportunities
VFM Leonardo, the leader in online visual content distribution for hotels, has launched a new episode on VTV Channel: Untapped Online Opportunities with Felix Laboy, President and General Manager of Sabre Hospitality Solutions. ...more
How To Use Google Buzz. The Unofficial (and Frequently Updated) Guide.
Buzz is Google’s new social network and it’s already created a stir. There have been concerns over privacy but all in all, the reaction has been very largely positive. This article is a simple guide explaining how to use the service. ...more
Google Buzz Has Completely Changed the Game: Here’s How
The Social Analyst is a weekly column by Mashable Co-Editor Ben Parr, where he digs into social media trends and how they are affecting companies in the space. ...more
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