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Hard Rock Hotels Selects MICROS OPERA Enterprise Solution for Central Solutions |
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MICROS Systems, Inc. (NASDAQ:MCRS) , a leading provider of information technology solutions for the hospitality and retail industries, is pleased to announce that Hard Rock International has selected the MICROS OPERA Reservation System (ORS), OPERA Web Suite (OWS), and myfidelio.net, as the core central systems solution for all future Hard Rock Hotels. |
The Hard Rock Hotel & Casino Biloxi and the Hard Rock Hotel San Diego are currently connected through this central systems solution and other franchised Hard Rock hotels are expected to be connected soon.
Hard Rock Hotels selected the OPERA Reservation System (ORS) to operate its central reservation office in Orlando, Florida where it will support close to 4,700 rooms. MICROS's "myfidelio.net" distribution layer provides Hard Rock Hotels hosted GDS and ADS distribution channel connectivity. Additionally, the feature rich functionality found in the OPERA Web Suite will provide guests real-time web connectivity to book reservations directly to the OPERA Reservation System. Finally, Hard Rock Hotels has also chosen to use MICROS's proprietary OPERA Xchange Interface (OXI) to allow both the ORS and the OPERA PMS real-time synchronization closely replicating a single database environment.
"We selected OPERA for our central solution because of its robust functionality, powerful web capabilities, and its ability to share data seamlessly across the various systems," stated Joe Tenczar, Sr. Director of Technology for Hard Rock International. "OPERA offers the ability to pass guest preferences from the Web booking all the way to internal Hotel systems, such as in-room entertainment. This allows Hard Rock to gather music preferences and have that genre of music playing when the guest first enters their room. Together with OPERA, Hard Rock will lead the way with preference- based system automation."
"We are honored to be selected by Hard Rock Hotels as its central solutions technology partner," stated Karen O'Neill, Vice President, Major Account Hotel Sales. "The flexible deployment options available will allow the technology to continue to evolve with Hard Rock's growing portfolio and dynamic requirements. MICROS is pleased to be Hard Rocks technology partner of choice."
About Hard Rock International
With 127 high-energy Hard Rock Cafes and nine Hotels/Casinos in 48 countries, Hard Rock International is one of the world's most globally recognized brands. Beginning with an Eric Clapton guitar, Hard Rock owns the world's greatest collection of music memorabilia, which is displayed at its locations around the globe. Hard Rock is also known for its collectible fashion and music-related merchandise, Hard Rock Live performance venues and an award-winning website. In addition to the two flagship Seminole Hard Rock Hotels and Casinos in Tampa and Hollywood, Fla., Hard Rock Hotels/Casinos are located in Las Vegas, Biloxi, Orlando, Chicago, San Diego, Pattaya and Bali. Additional hotel and casino projects have been announced in Macau and Penang, both scheduled to open in 2009, Palm Springs, Atlanta and Panama, scheduled to open in 2010, and Dubai, scheduled to open in 2011. Hard Rock Park, located in Myrtle Beach, is the world's first rock 'n' roll theme park. Hard Rock International, Inc. is owned by Seminole Hard Rock Entertainment, Inc. For more information on Hard Rock, visit www.hardrock.com.
About MICROS Systems, Inc.
MICROS Systems, Inc. provides enterprise applications for the hospitality and retail industries worldwide. Over 310,000 MICROS systems are currently installed in table and quick service restaurants, hotels, motels, casinos, leisure and entertainment, and retail operations in more than 130 countries, and on all seven continents. In addition, MICROS provides property management systems, central reservation and customer information solutions under the brand MICROS-Fidelio for more than 21,000 hotels worldwide, as well as point-of-sale, loss prevention, and cross-channel functionality through its MICROS-Retail division for more than 90,000 retail stores worldwide. MICROS stock is traded through Nasdaq under the symbol MCRS.
For more information on MICROS and its advanced information technology solutions for the hospitality industry, please contact Louise Casamento, Vice President of Marketing at (443) 285-8144. You can also visit the MICROS website at www.micros.com.
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MICROS Systems, Inc. provides enterprise applications for the hospitality industry worldwide. Over 135,000 MICROS systems are currently installed in restaurant, hotels, motels, casinos and entertainment operations in more than 130 countries. MICROS provides property management, central reservation and customer information solutions under the brand MICROS-Fidelio for more than 15,000 hotels worldwide. MICROS is traded on NASDAQ under the symbol MCRS. |
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