Wi-Fi is Biggest Tech Demand, Says Report on U.S. Hotels
Wireless Internet access, or Wi-Fi, is nearly pervasive at U.S. hotels, according to a new survey of hotel executives conducted by the American Hotel & Lodging Association.
Eighty-six percent of hotels now offer Wi-Fi, and about one-fifth of the remaining hotels plans to add the service within the next five years, according to the survey "Current and Future Use of Technology in the Hospitality Industry," released in June. Wi-Fi deployment is about equal at chain hotels versus independent hotels (87% vs. 84%).
The report did not cover the percentage of hotels that provide free Wi-Fi versus those that charge a fee for the service. But AH&LA's 2008 Lodging Survey, also released in June, found that 16 percent of hotels charge for in-room Internet access compared with 19 percent in 2006 and 22 percent in 2004.
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