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Hotel Technology Resource - HTrends Articles
Thursday July 24th, 2008
Next
Page 1 of 48
Don't Wait Until It's Too Late! - By Rick Welch CHA, CHME
Everywhere I turn headlines and online internet publications are littered with bad news as major hotel companies and research companies a...
2008-07-23
Other Articles
more...
The butler and service in the guest's micro- and macro-environment - By Osvaldo Torres ...
The butler plays an important role in the quality control of the services offered to the guest during his/her stay.
2008-07-22
Other Articles
more...
Principles for success as a manager - Part two: Motivating the team - By John Hogan
In our careers as hoteliers managing a wide range of people, we have all been exposed to people who enjoy being part of the 'team' and ot...
2008-07-17
Management
more...
Hotel Revenue Management in a Stagnant Economy - By Neil Salerno
In a stagnant economy, using the principles of revenue management can help hoteliers to maintain and build average rate and occupancy. Ev...
2008-07-15
Yield Management
more...
Principles for success as a manager - Part one: Understanding the Organization - By Joh...
In our careers as hoteliers, we have all learned there are clear differences between 'leaders' and 'managers.' Leaders tend to be more in...
2008-07-09
Management
more...
Hitwise June 2008 Travel Category Report
The Hitwise Travel Report provides marketers an understanding of the competitive online travel landscape in terms of competitive clickstr...
2008-07-08
Internet
more...
Lessons from the Field - Updating marketing and sales strategies mid year NOW is essent...
I have learned in my career to consider the marketplace, the competition and the overall trends and cycles if I expect to be successful. ...
2008-06-30
Management
more...
Associate Engagement - It All Starts At the Top - By Lizz Chambers, CHE, CHA
Woody Allen once said that 80 percent of success is showing up. Unfortunately, this accurately describes the mindset of the majority of w...
2008-06-30
Management
more...
Mike 'Shiny' Dimond: One of the Great Hotel Sales Impresarios - By David M. Brudney
I have this great photo hanging on my office wall. It brings such a smile to my face every time I look at it. The smile will be mixed n...
2008-06-25
Other Articles
more...
Why Sensitivity Training Is Insensitive and Patronizing - By Simma Lieberman
I've often been asked if I 'do sensitivity training' - I found myself getting irritated by the very term 'sensitivity training', and didn...
2008-06-23
Management
more...
Stars Want to Meet the General Manager & Other Misconceptions - By Daniel Edward Craig
These days it seems every brand wants to hop on the celebrity bandwagon, and hotels are no exception. Having a star in-house can create g...
2008-06-19
Other Articles
more...
The Greatest Hotel People I Have Never Met...and the lessons I learned from them - By N...
Writing articles, as often as I do, has opened up a completely new world of communication for me. I truly value the wonderful feedback an...
2008-06-17
Internet
more...
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